# RackGenius

> Michigan-based hosting provider offering VPS, VDS, dedicated server, game, and web hosting. Operating as Snakecraft Hosting LLC, DBA RackGenius, out of Detroit, MI. Runs autonomous system AS32002 with IXP presence at GRR-IX and DET-IX, and Hurricane Electric as upstream transit. Hardware features Ryzen 9000 series CPUs, AMD EPYC, DDR5 RAM, and NVMe SSD storage.

RackGenius is a performance-focused hosting company with a real network and dedicated infrastructure. 99.95% uptime SLA, 24/7 support, no hidden fees, and near-instant provisioning on all plans.

## Hosting Solutions

- [VPS Hosting](https://rackgenius.com/vps): Virtual private servers with guaranteed resources. Value and premium tiers available. IPv6 supported natively.
- [Dedicated Servers](https://rackgenius.com/dedicated-servers): Bare metal servers with full root access and IPMI. Ryzen 9000 and AMD EPYC CPU options available.
- [Game Hosting](https://rackgenius.com/game-hosting): Low-latency game servers. Supported titles include Minecraft, BeamMP, and others. BeamMP servers require a valid Keymaster license key. 7-day refund policy applies to game hosting only.
- [Web Hosting](https://rackgenius.com/web-hosting): Reliable shared hosting for websites and applications.

## Network & Infrastructure

- ASN: AS32002
- Facility: 123Net DC4, Detroit, MI
- IXPs: GRR-IX (Grand Rapids), DET-IX (Detroit)
- Transit: Hurricane Electric (HE), 123Net
- IPv6: Natively supported; NAT64/DNS64 available for IPv6-only customers
- [Looking Glass / Network Info](https://as32002.net/): BGP route inspection and AS32002 network details

## Company

- [About RackGenius](https://rackgenius.com/about): Company background, mission, and team.
- [The Genius Impact](https://rackgenius.com/genius-impact): Community initiatives and giveback programs.
- [Branding](https://rackgenius.com/branding): Official logos and brand assets.
- [Blog](https://blog.rackgenius.com/): News, updates, and technical content.
- Address: 1887 Holton Rd Ste D PMB 171, Muskegon, MI 49445
- Phone: +1 309-777-6253

## Support & Client Area

- [Submit a Ticket](https://my.rackgenius.com/submitticket.php): Open a support request. 24/7 support via email, ticket, and phone.
- [Knowledgebase](https://my.rackgenius.com/index.php?rp=/knowledgebase): Help articles and documentation.
- [Announcements](https://my.rackgenius.com/index.php?rp=/announcements): Service announcements and outage notices.
- [Service Status](https://nodes.rackgenius.com/): Real-time uptime and service status.

## Legal & Policy

- [Terms of Service](https://my.rackgenius.com/index.php?rp=/knowledgebase/16/Terms-Of-Service.html)
- [Privacy Policy](https://my.rackgenius.com/index.php?rp=/knowledgebase/15/Privacy-Policy.html)
- [Acceptable Use Policy](https://my.rackgenius.com/index.php?rp=/knowledgebase/56/Acceptable-Use-Policy.html)

## Social & Reviews

- [Trustpilot Reviews](https://www.trustpilot.com/review/rackgenius.com)
- [Discord](https://discord.gg/invite/xcnKUD8)
- [YouTube](https://www.youtube.com/channel/UCdMyoYDioy57v_tBLxrORxw)
- [Facebook](https://www.facebook.com/RackGenius/)
- [Instagram](https://www.instagram.com/rack.genius/)
- [LinkedIn](https://www.linkedin.com/company/rack-genius)
- [TikTok](https://www.tiktok.com/@rack.genius)