# RackGenius

> Michigan-based hosting provider offering VPS, VDS, dedicated server, game, and web hosting. Operating as Snakecraft Hosting LLC, DBA RackGenius, out of Michigan. Runs autonomous system AS32002 with IXP presence at GRR-IX and DET-IX, and Hurricane Electric, Cogent and 123Net as upstream transit. Hardware features Ryzen 9000 series CPUs, AMD EPYC, DDR5 RAM, and NVMe SSD storage.

RackGenius is a performance-focused hosting company with a real network and dedicated infrastructure. 99.95% uptime SLA, 24/7 support and no hidden fees. VPS, game and web hosting provision in under a minute. Dedicated servers ship from stock the same way; only out-of-stock builds carry a 5-7 business day lead time while we buy the hardware.

## Hosting Solutions

- [VPS Hosting](https://rackgenius.com/vps): Virtual private servers with guaranteed resources. Value and premium tiers available. Premium plans run Ryzen 7000 and 9000 series CPUs with DDR5 and NVMe. IPv6 supported natively, with NAT64/DNS64 for IPv6-only setups.
- [Dedicated Servers](https://rackgenius.com/dedicated-servers): Bare metal servers with full root access and IPMI. Ryzen 9000, AMD EPYC and Intel Xeon CPU options available.
- [Game Hosting](https://rackgenius.com/game-hosting): Low-latency game servers on Ryzen 7950X nodes with the Pterodactyl panel. 7-day refund policy applies to game hosting only.
  - [Minecraft Server Hosting](https://rackgenius.com/game-hosting/minecraft): Unlimited player slots, up to 150% CPU, free 3-day trial.
  - [Rust Server Hosting](https://rackgenius.com/game-hosting/rust): Up to 200% CPU allocation.
  - [Counter-Strike 2 Server Hosting](https://rackgenius.com/game-hosting/cs2): Plugin and anti-cheat support.
  - [BeamMP Server Hosting](https://rackgenius.com/game-hosting/beammp): BeamNG.drive multiplayer. Requires a valid Keymaster license key.
  - [Discord Bot Hosting](https://rackgenius.com/game-hosting/discord): From $0.25/mo, Node.js, Python or Java.
- [Web Hosting](https://rackgenius.com/web-hosting): Shared hosting on RAID 1 NVMe with the Enhance panel.
- [IP Transit](https://rackgenius.com/ip-transit): Blended BGP transit, flat port or 95th percentile billing, 1G through 40G.
- [Colocation](https://rackgenius.com/colocation): Single server (1U-5U) from $60/mo, the same price at either site. Quarter (10U), half (20U) and full (42U) cabinets quoted per deployment. Redundant power and blended IP transit included.
- [Our Hardware](https://rackgenius.com/hardware): The actual fleet, node by node, by site and service tier, with the exact CPU, memory and storage in each machine.

## Network & Infrastructure

- ASN: AS32002
- Facilities: 123Net DC1, Detroit, MI (DTW, primary); 123Net DC4, Grand Rapids, MI (GRR). Directly connected.
- IXPs: GRR-IX (Grand Rapids), DET-IX (Detroit) - connected to both from each location for redundancy
- Transit: Hurricane Electric (HE), Cogent, 123Net
- IPv6: Natively supported across all services. NAT64/DNS64 is available on the VPS platform for IPv6-only setups.
- [Looking Glass / Network Info](https://as32002.net/): BGP route inspection and AS32002 network details

## Company

- [About RackGenius](https://rackgenius.com/about): Company background, mission, and team.
- [The Genius Impact](https://rackgenius.com/genius-impact): Community initiatives and giveback programs.
- [Branding](https://rackgenius.com/branding): Official logos and brand assets.
- [Blog](https://blog.rackgenius.com/): News, updates, and technical content.
- Address: 1887 Holton Rd Ste D PMB 171, Muskegon, MI 49445
- Phone: +1 309-777-6253

## Support & Client Area

- [Submit a Ticket](https://my.rackgenius.com/submitticket.php): Open a support request. 24/7 support via email, ticket, and phone.
- [Knowledgebase](https://my.rackgenius.com/index.php?rp=/knowledgebase): Help articles and documentation.
- [Announcements](https://my.rackgenius.com/index.php?rp=/announcements): Service announcements and outage notices.
- [Service Status](https://nodes.rackgenius.com/): Real-time uptime and service status.

## Legal & Policy

- [Terms of Service](https://my.rackgenius.com/index.php?rp=/knowledgebase/16/Terms-Of-Service.html)
- [Privacy Policy](https://my.rackgenius.com/index.php?rp=/knowledgebase/15/Privacy-Policy.html)
- [Acceptable Use Policy](https://my.rackgenius.com/index.php?rp=/knowledgebase/56/Acceptable-Use-Policy.html)
- [Security Contact](https://rackgenius.com/.well-known/security.txt): Where to report vulnerabilities in our network or services.

## Social & Reviews

- [Trustpilot Reviews](https://www.trustpilot.com/review/rackgenius.com)
- [Discord](https://discord.gg/invite/xcnKUD8)
- [YouTube](https://www.youtube.com/channel/UCdMyoYDioy57v_tBLxrORxw)
- [Facebook](https://www.facebook.com/RackGenius/)
- [Instagram](https://www.instagram.com/rack.genius/)
- [LinkedIn](https://www.linkedin.com/company/rack-genius)
- [TikTok](https://www.tiktok.com/@rack.genius)